Effective Date: August 3, 2021
Information we collect
Information you provide to us:
Information we collect from other sources:
We may also obtain information from other sources and combine that with information we collect through the Service. For example, we may collect information about you from other users, identity verification services, credit bureaus, mailing list providers and publicly available sources. If you log into your account through sign-in services, like Facebook Connect or Google Authenticator, you provide We Succeed with permission to access certain information about you such as your Facebook User ID, user profile, friends list, user graph and profile picture. User generated content posted through certain social networking preferences (e.g. pages you “Like” or “Follow”) may be viewed by the general public. Accordingly, We Succeed cannot ensure the privacy of any PII included in such User generated content.
Links to Other Sites
When you use the Service, a location feature exists whereby it will automatically collect your geolocation information. In such event, the Service will use and share such location to enable users to determine which users in their network are nearby. We Succeed may also use location information to provide information and advertising to users. If you want to stop the automatic collection of your location information, you may do so by using the privacy settings on your browser and/or on your device. For mobile app users, you may also uninstall the app.
Data transmission and storage
We Succeed uses industry-standard 128-bit SSL encryption when collecting and transmitting your information through the Site and the We Succeed network (collectively, the “System.”) Once information has been collected, we encrypt sensitive data in our database for added security. We Succeed also uses firewalls and hardware monitoring across our System to protect against unauthorized access. Unfortunately, even with these measures, We Succeed cannot guarantee the security of PII or any other information you provide to us. Any transmission or access of your personal data is at your own risk and we expect that you will use appropriate security measures to protect your personal information. By using the Service, you acknowledge and agree that We Succeed makes no such guarantee, and that you use the Service at your own risk.
If you elect to pay for lessons or services with a credit card, we will collect your name, credit card number, expiration date, and address information associated with the account. All financial information, other than credit card numbers, is stored and encrypted in our System in full compliance with the Payment Card Industry Data Security Standard. We do not store credit card numbers.
Cookies and Other Similar Technologies
How We Use Your Information
We Succeed does not disclose or sell your PII without your consent. We may use PII or other information you specifically give to us: a) to provide services to you through the System, b) to process transactions and billing, c) for identification and authentication purposes, d) to communicate with you concerning the System, transactions, security, privacy and administrative issues relating to your use of the System, e) to improve your response to and interaction with the System, f) process and deliver contest and sweepstakes entries and rewards and verify eligibility; g) to do something you have asked us to do, or tell you of services that we think may be of interest to you; h) in the case of teacher feedback of a student, we will transmit it as you ask us to; i) to develop and disseminate marketing materials: if you consented to providing a testimonial, we may use the testimonial (including, but not limited to the writing, video, and pictures of the testimonials) for use on the Site or in any marketing materials. If you consented to providing a testimonial, We Succeed may use your likeness in marketing materials without any liability or royalty to you. j) personalize and improve the Service and deliver and display targeted advertisements on our Service, content or features in the Service and on other sites or apps; and k) for administration of and troubleshooting regarding the System. Certain third parties who provide technical support for the operation of the System may need access to such information from time to time but are not permitted to disclose such information to others. We Succeed shares a minimum amount of information between tutors and students in order to facilitate the arrangement of tutoring sessions. We reserve the right to release non-personally identifiable information collected in aggregate, however.
This Service is not intended for use by children under 13 years of age. If you are under the age of 13, please do not provide your contact information or any other personally identifiable information to We Succeed. If you are the parent or legal guardian of someone under the age of 13 who may have provided us with information without your knowledge or consent, please contact us to have this information removed. All contact, including tutoring sessions, between a tutor and any minor should, of course, take place only in a supervised setting.
Law and Public Interest
Legal requests and business transfers
Please remember to help keep the Site secure by never sharing your username or password. If you think your password may have been compromised, please change it immediately or contact We Succeed for additional assistance. We Succeed may send you email or text message communications periodically detailing new features or promotions on the Site. You may unsubscribe from these messages by using the link at the bottom of the email or by contacting us to stop sending these text messages. We may also send you email and text messages about the status of your account, any services we are providing you, or any notices as required by law. You may not opt-out of receiving these administrative emails so long as you continue to use this voluntary service. If you wish to terminate your account, please contact us at firstname.lastname@example.org
Users Outside the United States
How to Contact We Succeed